Ordering & Minimums

Do you have a minimum order quantity (MOQ) ?


Yes. Our standard MOQ varies by product, but mixed cases can be arranged to provide flexibility for retailers and distributors.

Can I mix different products in one order ?

Absolutely. We encourage mixed orders so you can explore both our alcoholic and non-alcoholic ranges.


Pricing & Payment

Do you offer trade pricing or bulk discounts ?

Yes. Trade pricing is available for registered business customers, and discounts apply to larger volumes. Please contact us for details.



What payment terms do you provide ?

We typically require upfront payment for first orders. Established partners may qualify for 30-day credit terms.




Shipping & Delivery

Do you ship internationally ?

Yes. We export across Europe and to selected international markets. Please reach out to confirm availability in your region.



How long does delivery take ?

UK orders are usually delivered within 3–5 working days.
International deliveries vary depending on location and shipping method.




Products

Do you offer both alcoholic and non-alcoholic spirits ?

Yes. Amber Vault works with premium UK distilleries to provide both traditional spirits and innovative alcohol-free alternatives.



Can I request samples before placing an order ?

Samples are available to qualified business accounts. Contact us to arrange a tasting pack.




Legal & Compliance

Do I need a license to purchase alcoholic products ?

Yes. A valid alcohol license is required for all orders containing alcoholic products. Non-alcoholic products can be purchased without one


Are your non-alcoholic spirits completely alcohol-free ?

Yes. Our alcohol-free range is 0.0% ABV and fully compliant with UK and EU regulations.




Support

Who do I contact for large or custom orders ?

Please reach out to us through the "Contact us" section. We’ll be happy to assist with bespoke orders and tailored solutions.



Do you provide marketing support for retailers ?

Yes. We can supply product photography, tasting notes, and promotional material upon request.